Submarine Store

What Others are Saying
About the Submarine Store!

"Just wanted to advise you that I rec'd the two custom USS Seawolf ship caps that I ordered about 4 weeks ago. Right on time as promised. Let me say as one who is familiar with the originals, these caps are simply wonderful. Even beyond my expectations. The caps are firm and well shaped with the high front crown that is so prominent on Navy Issue ship caps. The embroidered lettering is picture perfect as are the Dolphins and the oak leaves on the bill. Not to mention the fact that my custom requirements were carried out to the letter. Mark this order down as "Well Done Sailor!"  I would not hesitate to recommend The Submarine Store to any who are looking for authentic ship ball caps of superior quality."
     -- Jay W.

"I ordered a Denim Jacket from the Submarine Store and was very anxious to receive it. My old jacket has many miles and holes in it. I ride horses daily and ride thru some areas that have a lot of brush. I needed a jacket that was thick enough to withstand the stress that I will put it through. I look around on the internet and couldn’t find what I wanted, until I looked on the Submarine Store. They offer a very high quality LEE Denim jacket. The deciding factor of buying the jacket was the 10” Dolphins that can be sewn on the jacket. All in all I will buy again from them."
     -- Gary W.

"I just wanted to give some feedback to you. My wife ordered the silver dolphins wristwatch for my birthday and although it came in late (backorder, no fault on your part) I am very pleased with it. Since then I have ordered a couple of shirts and a ball cap. The quality of your products is outstanding. There are other stores out there, but in my opinion do not even come close to yours. Keep up the good work!"
     -- Matt

My sincere thanks to you and your staff for pulling it off.  I knew it was a huge task and I appreciate it immensely, as will [Admiral Konetzni] when he sees his vest.... My deepest thanks to you, you have completed a valiant effort to help honor a man who has many admirers.  You have again proven why your company is the best in the business."
     -- Roger L. STSC (SS/DV) USN (RET)

"Harry, just wanted to let you know that in the years that I have done business with you I have never been disappointed with anything that I have purchased. Received the shirts today for my grandkids and as usual top shelf as everything has been. Will be back in Connecticut in a few weeks and when we visit the Sub Base we will be adorned in your great shirts and the hat that I also have. You have no competition. [I]n my opinion [name removed] sells garbage to say the least. Keep up the great job that you do and thank you for keeping this old bubblehead connected to the boats."
     -- Tom F.

"Thank you, for the quick service. This is the first time, I ordered on line and am glad I did it right. I have ordered from you before via snail mail and always found the quality of your products to be excellent.
     -- Capt. Don

"That is what I call customer service. My husband and I will be looking forward to shopping with the Submarine Store again soon!"
     -- Allison H.

"I just got home from work & what should be on my doorstep but YOUR pkg!!!! You and yours could give Amazon a run for its money with service like this! AND, I love the card, he will love the card! You're good! What more can I say, except many thanks!
     -- Patricia H.

Bob, just wanted you all to know that I received my license plate and frames in record time and they are far beyond what I expected. They look just great and my wife and I are real proud of them.
     -- Joe M.

The stuff I got was great! The coffee cups are incredible, and I thought the new Tshirt with the dolphins were incredible. Thanks for keeping me updated as my order was filled. This is the only submarine store!
     -- JDH

Hi guys! Thanks for the great tee shirts. We all love them. Your personal telephone call was so nice, I enjoyed talking with you. This site is inspiring to a very young submarine wife who actually loves the sub community! My husband just made 1st class aboard the USS MICHIGAN SSBN 727 and I will be purchasing a gift for him to celebrate! Keep up the incredible work.
     -- Staci

"I recently visited your online store and wanted to let you know what a pleasure it was to do business with you! The online shopping cart and checkout feature worked flawlessly, the confirmation email and shipping email were great communications, and the product arrived via USPS Priority Mail in a matter of days. All in all a great experience! I wish there were more vendors out there like you!"
    -- CDW

"You guys are AWESOME!!! I have ordered many items from you now and every time I log back on there is something new!!! Bravo Zulu!! Your delivery and customer support is Fantastic....as usual... Navy Hugs"
   -- Joyce, A proud Navy Mom

"Harry, received the shirt today and wow what a beauty even my wife commented on the look and the quality. Everything that I have purchased from you has always been top shelf and I will continue to buy from the absolute best in submarine merchandise. Your products help all of us ex bubbleheads remember and in a small way relive a time in our lives that in my case at least was a time that I am most proud of. Thanks again."
     -- Tom F.

"Your site is wonderful and your products are great. I strongly recommend "The Big Submarine" video for anyone with kids whose Daddy is on a submarine. It explains how a sub works, tours numerous subs, and lets kids know what their Daddy's are doing when they're gone. Even as an adult I found it interesting and informative. But your customer service is really the best. You are the nicest people anyone could ever do business with. I was so impressed with your prompt response to my questions. You went above and beyond what a normal store would do. Harry was great. He really took care of us as customers. We will definitely be back for future purchases. THANK YOU."
    -- Christi G., Navy Wives Clubs of America, MenRiv Park #240

"Just a quick note to say hi and let you know how delighted I am with the t shirts I have just received. They are fabulous quality, beautifully printed, and I can't believe how quickly they arrived! "
     -- Steph S.

"I have just received the submarine ring I ordered. I must tell you that it is not often that you order an item on line and receive exactly what you hoped for. The ring is absolutely beautiful and I wanted you to know how pleased I was. Thank You!!!!"
     -- Dalton

"Received 'Night Patrol' T-shirt last night.  Quality and fit OUTSTANDING!  Order turn-around nothing short of 4.0!!!!!!!"
      -- Larry D.

"The Toledo and I would like to personally thank you for supporting our Command Christmas Party with your generous donations. Your contributions greatly enhanced the quality of life of our sailors and families and raised morale onboard Toledo tremendously. We look forward to a strong working relationship with you in the future."
     -- J.R. Nault, Commanding Officer, USS Toledo (SSN 769)

"It has been a pleasure and an honor to do business with you and the Submarine Store. It is rare in these times to find a store the will go that extra mile to complete an order. The gift did arrive in time. It is to lengthy to explain the sentiment behind what this gift represented but it brought tears of joy to my wife's eyes when she opened it. Thank you very much for your efforts."
     -- Jeff

"Just wanted to let you know that the gifts from the Submarine Store were a smashing hit with my Dad. He was so thrilled with the model and the autographed book. I think he was also impressed that his 47 year old daughter also learned the difference in the Balao and Gato class of subs in the shopping process. <ha> I signed the birthday card from all of our family and added your name. Of course he asked - "who is Harry" which gave me the opportunity to tell him what a great guy you were and how I had enjoyed our exchange while I shopped for his gifts. When I told him how you felt about the "old guys", he looked so proud. What is it about the sub service that makes these guys glow? They really must be a different breed. Anyway, just wanted to say thanks again and to let you know one more time how much I appreciate the quality, the service, and the personal touch you give your customers."
     -- Linda C.

"Gentlemen, When I get your newsletter, I find it to be the most informative general information notification source going.... Keep up the great work!"
-- DEX A.

"The belt buckle came today and we couldn't believe how quickly. We only ordered it on Friday evening and here it is only Monday afternoon. [My husband] is proudly wearing his shirt and new buckle to his Submarine meeting tonight. Thanks again for all the courteous attention you showed to our orders."
     -- Diane

"Thank you sir. Got my order today great work...won't be the last order..."
     -- Stu C.

" I am a submariner on the USS Alexandria SSN 757. Thank you for offering great items that I can give to my parents so they can show their patriotism."
     -- FT2(SS) Paul B., USN

"I just wanted to let you know that the DOLPHIN VISOR, and BEST MARINE is a SUBMARINE Ballcap arrived with today's mail. They are both top quality items -- as any Submarine Store item would be! Thanks for the great service."
     -- Karen E.

"Thanks for sending the Queenfish SSN651 shirt w/pocket. Everybody loves their shirts. Great quality stuff."
     -- Ginny H.

"Just thought I'd let you know I had received my order this morning. Everything was as expected. The Boomer T-shirt was super!!"
     -- Mike H.

"The sweats are great and the way you talked and treated me, you have a customer for life."
     -- Glenn K.

"We received our order and my son absolutely loves the litho. We took it to have it framed and matted today and it is going to look awesome! Thanks for sending it out so quick - very much appreciated."
     -- Sherry W.

"Thank you for your prompt response to my order. The items arrived and they are certainly a fitting gift to a sub commander in our navy!"
     -- Gerry R.

"Hi! Just wanted to thank you again for all the things you made available to me for Terry. He was so surprised and loved all of them. I made him a scrapbook of his Navy items as well as the Tom Denton print and the lithograph. He was shocked at all I had done. You made it possible and I really am grateful."
     -- Nita

"Good Morning Good Sir,  Just wanted to let you know that my tee shirt order arrived yesterday. All four shirts are awesome and when I surprised my friend Ritchie with them he almost cried. His statement was 'Do you know how much pride is in each one of these?' Thanks again, I can't wait to surprise him with the special order hat and shirt with his USS Dace printed on them!!!"
     -- Janet

"I received the package and just wanted to let you know how very much I appreciated your kindness in adding that great tee!  My Dad will feel sooo special because you did that for him.  And he will wear it so proudly! I am also thrilled at the quality of the framed prayer.  It is exquisite.  I cannot wait to give it to him this weekend.  I know that he will place it "front and center" on his dresser.  And you probably can't imagine how special he will think that little note card is as well.  He is such a humble man that the smallest things mean so very much to him.  He cherishes every sentiment. You have made this a very special experience.  Thank you and bless you.  I wish you and your family all good things."
      -- Lorre

"I'm really impressed with the service you provide. When I commented that I wanted to see T-shirts, etc, in "medium" size you responded. When I placed my order, I received the merchandise unbelievably fast (two days). You have a loyal customer forever."
     -- Chuck B.

"My wife bought me a submarine ring for Christmas and it is fantastic!!!! You have created a truly beautiful symbol for all submarine sailors to wear. I know that I will treasure and wear this ring with great pride. Harry went above and beyond the call of duty to ensure Christmas delivery. Keep up the good work and best of luck. Thanks!"
     -- Billy S., MMCS(SS) Retired 

"You are so excellent[!]...I wish I could get this type of service at other retail stores[!] Thanks for staying in the loop!  Your extra effort is appreciated!!!!"
     -- Melinda B.

"The Submarinestore Web site is great!! I am not a sub-er, but there is lots of stuff there I like. The quality of your ordering mechanism and movement through the webpages rivals ANY of the big boys. It is excellent. Have a good day, you must be very proud and I clearly understand why you are getting orders."
     -- Ray C.

"Have to admit, you guys did a terrific job....  Every submarine sailor - present or ex - should make this a regular stop. Thanks for setting it up!   I'll definitely be back!"
     -- Will W.

"As a submariner from the USS Sturgeon some 23 years ago I would like to say thank you for this incredible display of pride. I never dreamed such a place existed on line!"
     -- Scott B.

"I received the picture [of the John Marshall] today.  Thank you, it's perfect!   Thank you for making this search so much easier than I expected.   I think it was harder opening the mailing tube (boy, that thing's a tough one) than locating such a wonderful gift!"
      -- Kris

"Double dittos to all the above.  My previous orders were filled with lightening speed, and the quality is 4.0+.  Keep up the good work."
     -- DOC J. 

"...I am very satisfied. I highly recommend you guys and your product line. Bravo Zulu. You should hear something from our reunion committee guys in a few months...."
      -- George R.

"I just received my T-shirts and other items from your store and I found them to be of GREAT quality. Especially my " Silent Service "  T-shirt .......I will be mailing you another order this coming week !!!! Thanks."
     -- Ken G.

"I was well pleased with the cap and sub qualification pin that I ordered.  It was nice to order something and not get stuck with a substantial charge for shipping and handling. I have passed along your address to several other old submarine buddies."
      -- Jim L.

"I received the [finished display] model yesterday and it was exactly what I hoped for when I ordered it. Very impressive.  My father should be very pleased when we present it as a retirement gift. I'll keep you posted on his reaction. Thanks so much for delivering a quality product."
     -- David W.

"Just wanted to thank you for your very prompt service. Received my order today and the patches are excellent, better than my originals. I will be sure and pass you on to my shipmates at Mare Island Base and the Bash at the Ranch."
     -- Joe T.

"Hey, guys!  The Submarine Store is v.cool!   Nicely done, and plenty of interesting products!"
       -- Charlie K.

"Dive, Dive, You guys sure angle and dangle and cover everything in this new stellar website; spectacular; I will spread the good word. Bravo Zulu, job well done!"
      --Jim R.

"Your site is great! I recently ordered and received the art picture of the USS Benjamin Franklin, it's fantastic!"
      ---Dave S.

"You guys have done a SUPAH' job!  Of course I'm not at all surprised. The Jimmy K. didn't last for thirty-three years by running with non-quals! You guys are as professional as any organization I have dealt with!"
     -- Ron A.

"Great site, enjoyed the trip.  Keep on keepin' on. Green Board!"
     -- Lawrence C.

"Good-on you-Yank!"     -- Henry

"I love your site!!!"     -- Jake N.

"I like your site very much and think it will be an asset to the Submarine community."
       -- Stan C.

"SUPER ----------Thanks Bob...couldn't ask for any better service than that."
    -- Jack G.

"Thanks for developing a great Web page.  I find it informative, fun, and easy to use.  Keep up the good work; your shipmates are counting on you."
    -- Bob C.

"Really appreciate [the Submarine Store] getting the miniature dolphins out to me priority. I am taking eight 3rd graders for a sleepover on the USS Blueback SS581 next weekend. They're going to get 25 tough questions to find the answers to so they can earn these little miniatures, and get "Junior Qual'd".  I have an uncle (by marriage) that served on boats in W.W.II, my nephew just made the SCICEX99 cruise aboard the USS Hawkbill SSN666 and is now Gold crew on the USS Alaska, and I served 3 years on the Ethan Allen SSBN608. Who knows, maybe one or two of [the third graders] will grow up and continue the tradition! Thanks again!"
      -- Skip

"Thanks Bob.... Your site is terrific. I see 2 models I'm gonna order and a tie bar."
      -- Jerry U.

"I just checked out your store site.  What a wonderful (and refreshing) change to the many canned sites on the web today.  Easy to navigate, more than just the hard sell of items, I even found a bit of daily uplifting motivation in Dr. Brother's story ("The Submariner"). Best of luck and all the success imaginable to you; this is a great tribute to those who selflessly serve our nation, as well as a wonderful store!"
     -- Wendy K.

Send your comments to: feedback@submarinestore.com

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